Getting help and support

Welcome to the FoodWorks Learning and Support Site for all users of FoodWorks nutritional analysis software.

This site is your 'one-stop shop' for information about FoodWorks and how to use it.

Here you'll find everything from tutorial videos and guides to get you started, to factual articles about technical areas.

Find an answer

New to FoodWorks and needing help to get started? Or a more-experienced user with specific questions?

Browse or search this site to find the help you need.

Go here for help using FoodWorks Professional

Go here for help using FoodWorks Nutrition Labelling

Send for help

Got a problem? Already searched this site and can't find a solution? 

Ask the Support Team for help by submitting a request here (or click the button in the top right corner).

NOTE: To submit a support request you should be a holder of a current Subscription* (or Maintenance and Support Plan) for your FoodWorks license. If you have purchased or upgraded FoodWorks in the last 12 months, you are a current customer. (After that, you need to purchase a new Subscription or MSP each year to remain current.) If you are unsure whether you are a current customer, please contact us.

*Student subscribers are not eligible for our support request service.

Support FAQ

Find out more about our support service here.





Have more questions? Submit a request
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